Last Updated: [Date]
Welcome to Hutmate (“Hutmate”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how Hutmate collects, uses, stores,
protects, and discloses your information when you access or use our website, mobile
application, and related services (collectively, the “Platform”).
By accessing or using Hutmate, you consent to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following categories of information:
A. Personal Information
When you create an account or use our services, we may collect:
– Full Name
– Mobile Number
– Email Address
– Profile Photograph (optional)
– City and Area Preferences
– Account Credentials
– Social Login Information (Google/Facebook)
B. Property Related Information
When you create or interact with listings:
– Property Details
– Property Images
– Property Location Information
– Rental Pricing Information
– Property Visit Requests
– Communication History
C. Affiliate and Partner Information
For affiliates, brokers, and housing partners:
– Business Name
– Contact Details
– Business Documents
– Bank Account Information (for payouts)
– Tax Information, where applicable
D. Technical Information
We may automatically collect:
– IP Address
– Device Information
– Browser Information
– Operating System
– Device Identifiers
– Login Activity
– Usage Analytics
E. Community Participation Data
When joining Hutmate communities or WhatsApp groups:
– Group Membership Status
– Community Participation Activity
– City-Based Group Preferences
– Community Engagement Metrics
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2. How We Use Your Information
We use collected information to:
– Create and manage user accounts
– Authenticate users via OTP or social login
– Display and manage property listings
– Schedule property visits
– Connect users with property owners and housing providers
– Operate community features
– Process affiliate commissions
– Improve platform functionality
– Provide customer support
– Prevent fraud and misuse
– Send service-related notifications
– Comply with legal obligations
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3. Communication Preferences
Hutmate may send:
– OTP Verification Messages
– Transactional SMS
– Service Notifications
– Visit Reminders
– Account Security Alerts
– Community Updates
– Promotional Communications
Users may opt out of promotional communications where legally permitted.
Certain service-related messages cannot be disabled.
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4. Information Sharing
We do not sell personal information.
We may share information with:
Property Owners and Housing Providers
When you submit inquiries or schedule visits, relevant information may be shared with:
– Property Owners
– Brokers
– Co-Living Operators
– Housing Partners
Service Providers
We may share information with trusted providers that assist us in operating the Platform,
including:
– SMS Providers
– Hosting Providers
– Analytics Providers
– Payment Processors
– Cloud Infrastructure Providers
Legal Authorities
We may disclose information when required:
– By law
– By court order
– During investigations
– To protect legal rights and safety
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5. WhatsApp Community Participation
Hutmate may facilitate access to city-based WhatsApp communities.
By joining a community:
– Your phone number may become visible to other members according to WhatsApp’s policies.
– Community participation is voluntary.
– Hutmate is not responsible for actions of individual community members.
– Users must follow applicable community guidelines.
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6. Cookies and Tracking Technologies
Hutmate may use:
– Cookies
– Session Cookies
– Analytics Tools
– Performance Monitoring Technologies
These technologies help us:
– Improve user experience
– Analyze platform performance
– Maintain security
– Personalize content
Users may modify browser settings to control cookies.
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7. Data Security
We implement reasonable technical and organizational measures to protect information from:
– Unauthorized Access
– Data Loss
– Misuse
– Alteration
– Disclosure
Security measures may include:
– Secure Authentication Systems
– Encrypted Data Transmission
– Access Controls
– Monitoring Systems
However, no system can guarantee absolute security.
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8. Data Retention
We retain information only for as long as necessary to:
– Provide services
– Maintain business records
– Resolve disputes
– Enforce agreements
– Comply with legal obligations
We may retain certain information after account deletion where required by law.
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9. User Rights
Subject to applicable law, users may request:
– Access to personal information
– Correction of inaccurate information
– Deletion of eligible information
– Restriction of processing
– Withdrawal of consent where applicable
Requests may be submitted using the contact information provided below.
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10. Account Deletion
Users may request deletion of their account.
Upon verification:
– Personal information may be deleted or anonymized.
– Certain records may be retained for legal, security, fraud prevention, or compliance purposes.
Property listings, transaction records, and audit logs may be retained as required by law.
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11. Children’s Privacy
Hutmate is intended for individuals aged 18 years and older.
We do not knowingly collect personal information from minors.
If we become aware of such collection, we will take appropriate steps to remove the information.
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12. Third-Party Services
Hutmate may integrate with third-party services including:
– Payment Providers
– SMS Service Providers
These services operate under their own privacy policies.
We encourage users to review their policies before using such services.
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13. International Data Processing
Where necessary, information may be processed using service providers located in different
jurisdictions.
By using Hutmate, you consent to such processing in accordance with this Privacy Policy.
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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on the Platform along with the revised effective date.
Continued use of Hutmate after updates constitutes acceptance of the revised policy.
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15. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Hutmate Privacy Team
Email: privacy@hutmate.com
Website: www.hutmate.com
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Consent
By creating an account, accessing, or using Hutmate, you acknowledge that you have read,
understood, and agreed to this Privacy Policy.
